IF THE TERMS AND CONDITIONS CONTAINED HERE AND IN YOUR CONFIRMATION ARE NOT ACCEPTABLE, YOU MAY CANCEL WITHOUT FORFEITURE BY PROVIDING WRITTEN NOTIFICATION OF CANCELLATION WITHIN FIVE DAYS OF RECEIPT OF THE CONFIRMATION

CANCELLATION POLICY: Should it be necessary for you to cancel your reservation, all prepaid amounts will be retained as liquidated damages, unless written notice of cancellation is received at least 90 days prior to your arrival. Penalties will be waived if the unit is re-rented at the same rate, and for the full term of your reservation. All cancellations are subject to a $100.00 administrative fee. In addition, a non-refundable booking fee in the amount of $50.00 is charged on each reservation.

TRAVEL PROTECTION: For your convenience and protection, we have included insurance for the amount of your rent (If your total rent exceeds $30,000.00 or 180 days, you will need to fill out an application to receive extended coverage). Cancellation insurance is optional, but included on every confirmation. If you do not want the insurance, you must notify us within ten (10) days. For specific coverage questions, please call 1-866-999-4018. This plan is available only to residents of the U.S, Canada and/or UK.

SUBSTITUTIONS OF ACCOMMODATIONS: We reserve the right to change unit assignments. When your reservation is confirmed, a unit will be assigned, however, no unit assignment request is guaranteed. If a change is made, any difference in rate is subject to guest approval. Under the rare circumstance that we will have to substitute your accomodations, we will either assign a similar comparable property or better for the same rate.

KEYS/LATE ARRIVALS: You can go directly to the unit. You will find the key under the floor mat at the entry door, or in a lockbox at the front door (lockbox code to access key will be provided with final payment). If you expect to arrive after business hours, please notify us.

MAXIMUM OCCUPANCY: Your unit can be occupied by no more than the maximum number of persons indicated on this confirmation. Occupancy is defined as any overnight stay. In the event occupancy is exceeded, guest agrees to let the owner, owner’s agent, or MHB Property Management remove them from the unit and retain all monies whether earned or unearned.

SECURITY DEPOSIT BY CREDIT CARD: The security deposit (damage deposit) in the amount of $500.00 is to be paid along with the final rental payment. It will be refunded in full within 21 days of your departure if there are no damages to the rental property other than those resulting from normal wear and tear, or charges incurred during your stay, including but not limited to telephone charges, maid service, equipment rental, keys not returned to MHB Property Management office, etc. You, hereby, authorize MHB Property Management to charge against the security deposit any of the above listed items, if applicable.

STUDENT GROUPS ARE NOT PERMITTED: Students unaccompanied by a parent will not be permitted to register. Any reservations obtained under false pretense will be subject to forfeiture of all monies prepaid and the party will not be permitted to occupy any unit in the MHB Property Management program.

MAID SERVICE/SPECIAL REQUESTS: While linens and bath towels are included in each unit, daily maid service is not. Maid service, at an additional charge can be arranged with a minimum 24 hours notice. Preferences will be noted, but not guaranteed. Cribs and other child care or guest convenience items are offered at an additional charge. The linens in the unit have been inventoried prior to your arrival.

PROPERTY CONDITION/SECURITY DEPOSITS: At arrival, you will find a check-in/check-out protocol in the kitchen of your rental home, listing the current condition of the home, which you will need to sign. Therefore, when you arrive, please check the vacation rental for cleanliness and damage. Notify us promptly of any problems or damage. You agree to leave the vacation rental in arrival condition. No physical damage, vacation rental and yard neat and tidy, dishes washed, spills wiped up, trash in trash can, etc. If there is no problem, deposits will be returned within 3 weeks of the date of departure. If we are going to make a claim on your security deposit, we will inform you in writing describing the details within 30 days. Additional Cleaning Charge: $20.00 per hour.

UNIT FURNISHINGS: All condominium units and homes are individually owned and decorated and vary according to the owner’s taste. Our accommodations are complete with a fully equipped kitchen, and linens. Beach towels and beach chairs are not provided.

MAINTENANCE DURING YOUR STAY: In the event of equipment malfunction within the unit, MHB Property Management will expedite repairs as quickly as possible. From time to time, it may be necessary to close swimming pools and other amenities for maintenance purposes. Any maintenance items should be reported to MHB Property Management as soon as possible. No rent adjustments can be made for circumstances beyond our control or for malfunction or loss of use of equipment or amenities.

TELEPHONE USAGE: Each property is equipped with a telephone for your convenience. There is no charge for incoming calls or outgoing local calls. Outgoing long-distance calls must be charged to a credit card or calling card, billed to your home number, or collect. A minimum-handling fee of $10.00 (or 35% of the long distance charges, whichever is greater) will be imposed for long distance calls charged to the property phone.

PEST CONTROL: Units are treated for pest control by contracted pest control companies. MHB Property Management will use its best efforts to address pest control concerns, but is not responsible for rebates due to the presence of pests, or in the event of untimely service by pest control companies.

SMOKING: Due to potential allergic reactions of future tenants, smoking is prohibited inside the majority of the units. Please identify your smoking or non-smoking preference if it is necessary for your vacation enjoyment. Violators of no smoking rules for units will forfeit their Security Deposit, plus be assessed for additional cleaning expenses to return the unit to non-allergic status. Ashes, found inside a unit will be considered as a violation of the no-smoking policy.

PETS: Pets are only allowed at some of the properties and only when MHB Property Management gave permission. If a pet is found to be on premises, it could result in eviction and forfeiture of all monies prepaid.

ENTRY OF PREMISES: Any authorized employee or repairperson may enter the premises during customary business hours for any purpose related to the repair, improvement, care, and management of the premises.

UNITS FOR SALE: In the event that the property, which you are renting, is listed for sale, we may need to coordinate the showing of the property during your stay. We will make every attempt to schedule the showing at a convenient time to lessen any disturbance of your vacation.

PARKING RESTRICTIONS: Parking areas at individual sites are for automobiles only. Motor homes, boat trailers, etc. are not permitted.

POOLS: MHB Property Management is not responsible for pool and spa closures at common pools (condominiums only), and no credit and/or discount can be granted for circumstances beyond MHB Property Management control.

NSF CHECKS: For any checks returned to us due to insufficient funds, there will be a charge for the applicable bank fees, plus a $20.00 handling fee.

MISCELLANEOUS CHARGES: A charge of $15.00 for each key and a charge of $65.00 for the garage door opener will be withheld from your deposit, if not returned to MHB Property Management upon your departure.

ELECTRICITY CHARGES: If stated on the webpage (specific house description) there will be an extra charge for electricity or gas. These possible charges may be deducted from your security deposit or paid in cash at check-out.

RENTAL LAW: MHB Property Management operates under the 509 law for all short-term rentals. All rates are considered earned at the confirmed arrival date and refunds or adjustments cannot be made for late arrivals or early departures.

SUBLET: The condominium or house may not be sublet, or this agreement assigned without the written consent of MHB Property Management.

IMMEDIATE RESPONSE NEEDED: Report any cleaning, maintenance or site problems to MHB Property Management immediately for action by MHB Property Management staff members.

LOCK OUT CHARGE: A charge of $20.00 will be accessed for key delivery in the event of lock out.

LATE CHECKOUT: There will be a charge of one extra day for anyone checking out after 11:00 A.M. unless later checkout times have been approved by MHB Property Management.

LOST ITEMS: MHB Property Management is not responsible at any time for any items left in any unit. If they are found by inspectors and/or cleaners, returns will be held at our office for 14 days or returned at cost plus a handling fee, not to exceed $40.00.

HURRICANE POLICY: If you are traveling between May and November, please note that this is hurricane season. We encourage you to accept trip insurance to protect your vacation investment since owners are not required to rebate rent in the event of a voluntary or mandatory evacuation

OUR OFFICE HOURS ARE:

The information provided, though deemed accurate, is not guaranteed, and is subject to errors, omissions, and changes in price or other data without notice.